Change of Terms
These Terms and Conditions govern your use of, and any purchase from, the Site, and constitute an agreement between you and AJS. AJS reserves the right to change or add new terms to any of these Terms and Conditions or any policy or guideline of the Site at any time, and in its sole discretion. Any change or addition will be effective immediately upon posting of the revisions or additions on the Site. Your continued use of the Site following the posting of its changes or modifications will constitute your acceptance of such changes or modifications. Therefore, you should frequently review these Terms and Conditions and any other applicable policies from time-to-time to understand the terms and conditions that apply to your use of the Site. If you do not agree to the amended terms, you must stop using the Site.
Site Content
The Site and all content and other materials, including, without limitation, the mszeto logo, and all designs, text, icons, graphics, logos, images, pictures, selection, coordination, ‘look and feel’, information, data, software, sound files, other files and the selection and arrangement thereof (collectively, the “Site Materials”) are the proprietary property of AJS or its affiliates or licensors and are protected by United States and international trade dress, copyright laws, patent and trademark laws, and various other intellectual property rights and unfair competition laws. Copyright in Site Materials is owned by or licensed to AJS. You are authorized to use this material only for personal, non-commercial purposes. You may download, print and store copies of this material for your own personal, non-commercial use. Nothing contained on the Site should be construed as granting, by implication or otherwise, any license or right to use any trademark or service mark displayed on the Site without the written permission of AJS or any third party that may own such trademarks or service marks.
Trademarks
mszeto, the mszeto logos, and any other product or service name or slogan contained in our Site are trademarks of AJS and/or its licensors, and may not be copied, imitated or used, in whole or in part, without the prior written permission of AJS or the applicable trademark holder. You may not use any metatags or any other “hidden text” utilizing “mszeto” or any other name, trademark or product or service name of AJS without our prior written permission. All other trademarks, registered trademarks, product names and logos mentioned in our Site are the property of their respective owners.
Use Of the Site
You are granted a personal, limited, non-sublicensable license to access and use our Site and electronically copy (except where prohibited without a license) and print to hard copy portions of our Site Materials for your informational, non-commercial and personal use only. Such license is subject to these Terms and Conditions and does not include: (a) any resale or commercial use of our Site or the Site Materials therein; (b) the collection and/or use of any product listings, pictures or descriptions for commercial purposes; (c) the distribution, public performance or public display of any Site Materials; (d) modifying or otherwise making any derivative uses of our Site and the Site Materials, or any portion thereof; (e) use of any automated means to access, monitor or interact with any portion of our Site, including through data mining, robots, spiders, scraping, or similar data gathering or extraction methods; (f) downloading (other than the page caching) of any portion of our Site, the Site Materials or any information contained therein, except as expressly permitted on our Site; (g) cause to appear any pop-up, pop-under, exit windows, expanding buttons, banners, advertisement, or anything else which minimizes, covers, or frames or inhibits the full display of our Site; (h) use our Site in any way which interferes with the normal operation of our Sites; or (i) any use of our Site or the Site Materials other than for its intended purpose. Any use of our Site or the Site Materials other than as specifically authorized herein, without the prior written permission of AJS, is strictly prohibited and will terminate the license granted herein. Such unauthorized use may also violate applicable laws, including without limitation copyright and trademark laws and applicable communications regulations and statutes. Unless explicitly stated herein, nothing in these Terms and Conditions shall be construed as conferring any license to intellectual property rights, whether by estoppel, implication, or otherwise. This license is revocable at any time.
Product Availability
On occasion, you may be able to place a product in your shopping cart and submit your order for processing, but your order is subsequently cancelled due to unavailability of product. You acknowledge that products may sell quickly and there may be a short period of time after an order has been submitted, but where the product is no longer available. You agree that we may cancel your order after you have received an Order Confirmation without penalty.
On very rare occasions, you may receive a Shipping Confirmation from us, but the product is no longer available in our or our third-party fulfillment provider’s inventory. You agree that we may rescind our acceptance and cancel your order without penalty if we are unable to ship the product you ordered due to unavailability.
If you are interested in a piece of jewelry that is currently on back order, email us and we can tell you when the item will be back in stock. Sometimes with the volume of orders we receive, an item may go out of stock before we are able to post a notification on the Site. If this happens, we will contact you directly to discuss possible options.
Pricing
In rare circumstances, data, including prices, may be inaccurately displayed on our Site due to system or typographical errors. Inadvertent errors or inaccurate advertised prices are not binding on AJS, and may be adjusted by AJS at any time. AJS reserves the right to correct any and all errors when they do occur. If an order is placed with a product’s listed price that is lower than the actual price, AJS will, at its discretion, either advise the customer before shipping the product or cancel the order and notify the customer of such cancellation. Our prices are also subject to change without notice. Should AJS change a retail price, offer a site discount, or offer a promotional discount via email, social media advertisement, or other advertisement, AJS will, in its sole discretion, match the lower or discounted price upon notification by you within thirty (30) days of your original purchase. In the case of a price match, AJS will issue a credit for the difference of the price paid less the discounted price to the original purchase method. AJS does not price match finished jewelry against any other website or competitor. AJS does price match loose diamonds against US competitors. If you have any questions, please do not hesitate to contact one of our specialists at [email protected].
Loose Diamonds Price Match Guarantee Terms & Conditions
Price Match is only available on loose lab grown diamonds, and not finished/complete pieces of jewelry. Diamonds available to be set in our Design Your Engagement Ring section are eligible for Price Match review.
The following terms and conditions apply to the loose diamond price match guarantee: (a) The competing price should be publicly visible to all, and cannot be a unique or individual sale. Diamond marketplace sites that average listings from other retailers are not eligible for the price match program; (b) The two lab created diamonds being compared must have the same characteristics of carat weight, cut, color and clarity, as well as the shape. mszeto agents will have the sole discretion as to whether or not the diamonds are comparable; (c) The Price Match Guarantee is applicable only before you make your purchase with us. We will not, in any circumstance, issue a partial refund due to a Price Match requested after the purchase is made; (d) To authenticate the compared pricing, the customer must provide our diamond consultants with a link to the competitor’s diamond. All Price Match requests must be made via email to [email protected]; (e) The diamond must be from a legitimate certified retailer and not an individual or private seller. Price Match Guarantee is not eligible for resale or commercial uses; (f) The lower price must be in effect at the time that your request is being verified by mszeto. We will not entertain expired offers or prices; (g) Pricing of the competitor’s diamond must be in US dollars; (h) The competitor’s diamond should be an item that can be purchased at the time of comparison and should be in-stock; (i) Special promotions by the competitor such as rebates, gift certificates, bundled products and “buy one, get one” offers are not eligible for the Price Match Guarantee; (j) Pawn shops and auctions (websites or brick & mortar stores) are ineligible for the Price Match Guarantee; (k) The Price Match Guarantee cannot be combined with any influencer or affiliate partner offers including offers, coupons, loyalty, rebate, or reward partnerships; (l) The Price Match evaluation by our agents may take up to two (2) business days. The customer will be informed of the decision, and should the Price Match be awarded, a one-time coupon code matching the price will be issued via email.
Your Account and Order
When you access or use the AJS website or your personalized account, you are solely responsible for maintaining the confidentiality of your account and for restricting access to your computer. You are further responsible for all activities that occur under your personal account and your password. If you are under the age of 18 years old, you may use mszeto.store only under the guidance and direction of a parent or guardian. Please note that AJS reserves the right, in its sole discretion, to refuse service, terminate accounts, remove or edit content or cancel orders.
In the case where a customer files a chargeback, AJS has the right to recover its direct and indirect costs, and cancel any promotional items, free shipping, or other benefits, as determined in its sole and absolute discretion.
Signature Requirements for Delivery
For your protection, AJS insures and registers all items for their full value. AJS requires that all deliveries must be made to a physical business or home address only – we do not ship to P.O. Box addresses. We also require an adult to sign for the delivery of all orders.
Returns
Customers who buy repeatedly and return all or most of the items they purchase, causing AJS to endure excessive and costly re-stocking of merchandise, are subject to being designated as Returns Abusers. AJS has the sole, unfettered discretion to designate Returns Abusers as such. AJS further reserves the right to limit access to this website and/or terminate the accounts of any users whom AJS has determined to be Returns Abusers.
Cancellation of Products
AJS reserves the right to cancel products or services to any customer for any reason at any time. The customer’s sole remedy in such cases will be the full refund of any funds that we have collected in reference to the canceled products and/or services.
Comparison Purchasing
We do not allow comparison purchasing. Comparison purchasing is the act of buying several items with the intent of keeping the one you like best and returning the remainder. This causes undue restocking and inventory overhead and can be very costly. To confirm the quality of a jewelry item, please contact one of our diamond and jewelry specialists at [email protected], and we will be happy to help you make your choice.
Information on Our Site
AJS is committed to providing current and accurate information on our Site, email, chat, and telephone communications. We do not, however, warrant that this information is always correct, accurate or complete.
Information that we communicate is not a binding contract, and should not be treated as such. The sole remedy of a customer acting on incorrect information is to request a cancellation of the order placed as a result of this incorrect information. If an order has been shipped, the customer agrees to either return the product for full credit or pay the difference between the actual and charged prices. Please review our Return policies.
Products may appear on our Site larger or smaller than their actual size. Given the variation in computer monitor settings, color and size may vary slightly when viewing product photography. In compliance with industry standards and FTC regulations, carat total weight may vary 0.05 carats from stated weight. For diamond jewelry set with multiple diamonds, we provide the minimum total carat weight for the piece. Color and clarity grades are expressed as a minimum. In some cases, we list the minimum color and clarity of both the center diamond and the side diamonds. These details can be found in the product details of the item on the product page. All diamonds within the piece are at or above the stated quality on the product page.
AJS retains the full unrestricted rights to all jewelry designs, whether custom or standard, and may choose to market or sell jewelry based on such designs.
All representations including representations regarding gemstone origin, recycled content of precious metals, and estate information, are provided to the best of AJS’s knowledge and without guarantee or warranty of any kind.
Third Party Content
AJS may provide links to web pages and content of third parties (‘Third Party Content’) as a service to those interested in this information. AJS does not monitor or have any control over any Third-Party Content or third-party sites. AJS does not endorse any Third-Party Content and can make no guarantee as to its accuracy or completeness. AJS does not represent or warrant the accuracy of any information contained therein, and undertakes no responsibility to update or review any Third-Party Content. Users use these links and Third-Party Content contained therein at their own risk.
Advertisements and Promotions
AJS may run advertisements and promotions from third parties on our Site. These advertisements and promotions are conducted under the direction of the third party and AJS is not responsible or liable for any loss, damage or liability incurred by you as a result of any dealings with the third- party provider or resulting from the presence of these unaffiliated third parties on our Site. Any business transactions, correspondence with, participation in the promotions of, advertisers other than AJS and any terms, conditions, warranties, or representations associated with such dealings, are solely between you and such third party.
Feedback and Submissions
You acknowledge and agree that any feedback or submissions, including but not limited to questions, comments, suggestions, ideas, plans, notes, drawings, original or creative materials or other information, regarding this Site, AJS, or the AJS products or services that are provided by you to AJS in any form are non-confidential and upon submission, shall become the sole property of AJS. AJS shall own exclusive rights, including all intellectual property rights to said feedback and submissions, and shall be entitled to the unrestricted use and dissemination of the feedback and submissions for any purpose, commercial or otherwise, without acknowledgment or compensation to you. You grant AJS and its affiliates and sublicensees the right to use the name that you submit in connection with such content, if they so choose. You represent and warrant that (a) you own and control all of the rights to the content that you submit, or that you otherwise have the right to submit such content to this Site; (b) the content is accurate and not misleading; and (c) use and posting of the content you supply does not and will not violate any rights of or cause injury to any person or entity.
Verification
AJS evaluates the business operations and sourcing practices of suppliers prior to engaging with them in an effort to better understand the risks of modern slavery in a supplier’s operations. This evaluation includes an assessment of supplier-provided data of their sourcing practices and business operations, as well as a review of other information available to and requested by AJS.
Audits
Suppliers undergo assessments that include the evaluation of modern slavery risks in their supply chain. Our suppliers may be subject to in-person, unannounced assessments by AJS or unannounced third-party audits.
Certification
Suppliers are expected to provide written acknowledgement of compliance with our requirements as to their conduct, which must comport with our expectations regarding human rights issues including the prohibition of modern slavery in our supply chain. Our requirements include expectations regarding suppliers’ policies and practices to safeguard against modern slavery in their operations.
Accountability
If a Supplier is unable to meet our requirements as specified or we have reason to believe that a supplier is not meeting said requirements, we would implement a corrective action plan and terminate the supplier if warranted.
Termination
Notwithstanding any of these Terms and Conditions, AJS reserves the right, without notice and in its sole discretion, to terminate your license to use this Site, and to block or prevent future your access to and use of the Site.