When is the best time to buy a diamond?
Diamond prices are determined by unpredictable fluctuations in the market which can happen at any time without warning. So, fiscally speaking, it’s anyone’s guess. But if you‘re currently in the market for a diamond, and you’ve chosen one but are reluctant to finalize the purchase, contact us within 72 hours and we’ll lock in the price for you. However, in all fairness, we reserve the right to correct pricing errors if – and when – they occur.
Helpful hint: Buying “shy” is a popular way to maximize your diamond budget. This means choosing diamond carat weights slightly below or above whole and half-carat marks.
Why do nearly identical diamonds differ in price?
We’re constantly sourcing diamonds to offer the finest quality at the most competitive prices. In the industry, prices are based on suppliers’ buying power and market conditions at the time of sourcing. We price our diamonds based on our cost, not the current market or solely by its quality and size. And regardless of how competitively a diamond is priced at mszeto, we always pass the savings onto you.
Helpful hint: Select customers tend to quickly identify the best values of a seemingly identical diamond. So if you are interested in a diamond that appears to be of a higher value, call one of our diamond experts to review its characteristics. If the diamonds are virtually the same – yet one’s value stands out from the other – they tend to sell fast. If you request additional time to decide, our diamond experts will grant you a (no-obligation) 24 or 48-hour hold on the diamond in question.
Warranty
Do you offer a warranty on the jewelry I purchase from mszeto?
Yes. In staying true to our high standards of jewelry quality and customer satisfaction, we offer a Lifetime Warranty to protect against manufacturer defects in craftsmanship. The warranty does not include normal wear and tear or damages incurred due to trauma, negligence, lack of regular maintenance, loss, or theft.
How do I best care and maintain my new jewelry purchase?
We offer complimentary cleaning and product check-up (recommended every six months) as a well-advised preemptive measure against the possibility of stone loss or damage that occurs when prongs are bent, pulled, caught, or broken during normal wear. We only ask that you cover the shipping and insurance to safely transport the ring to our facility. And as a gesture of gratitude for choosing mszeto, we’ll cover the shipping back to you.
I have never made an online purchase before, how can I be sure mszeto is reputable?
Since our inception, our goal was – and is – to introduce new and innovative ways for customers to purchase high quality diamonds and fine jewelry in the privacy of their own homes, on the go, and at their own pace. We aim to provide all the education, guidance, and value you need to make purchasing online easy.
Why should I choose mszeto ?
Unlike traditional jewelers, We offer phone support, live chat, and e-mail with non-commissioned diamond and jewelry experts. Learn and shop the way you want, with no pressure, hassle-free 30-day return or exchange period.